Elevating the On-Premise Experience

AI Insights for Restaurants and Bars

December 11, 2024

Sanjiv Goyal

On-premise accounts, from upscale lounges to casual pubs, rely on carefully curated menus, attentive service, and fresh offerings to captivate guests. AI helps suppliers deliver targeted recommendations and promotions that enhance the dining or drinking experience, ensuring the venue remains a destination of choice.

Guiding Beverage Selection and Pairings:
AI can suggest which wines complement a restaurant’s seasonal dishes or which craft beers align with a bar’s focus on local producers. This guidance allows accounts to continuously refine their menus, offering guests new reasons to return.

Empowering Staff with Knowledge:
By providing frontline staff with insights—like which cocktails sell best after certain events—AI helps bartenders and servers become more confident ambassadors for featured products. This knowledge leads to better guest interactions, more memorable experiences, and higher sales volumes.

Supporting Ongoing Innovation:
As on-premise venues experiment with pop-up events, tasting menus, and thematic nights, AI tracks what resonates. Over time, these insights reveal patterns in guest behavior, allowing accounts to evolve their concepts with assurance. Suppliers who support this cycle of innovation foster deeper, more dynamic partnerships.

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