Overcoming Information Overload

Using AI to Curate Relevant Account Updates

December 11, 2024

Sanjiv Goyal

As markets evolve and offerings multiply, accounts face a steady stream of updates—new product launches, seasonal promotions, industry news, and changing regulations. AI helps distributors and suppliers cut through this noise by filtering and prioritizing information so that each account receives only what’s most pertinent to its goals.

Tailoring Updates to Account Profiles:
By analyzing an account’s purchase history, category interests, and engagement patterns, AI identifies which announcements truly matter. A craft beer-focused bar might see alerts about new local breweries or specialty hops, while a high-end restaurant might receive curated insights on rare vintages or food-pairing suggestions. Accounts feel empowered, not overwhelmed.

Enhancing Decision-Making:
When accounts can trust that incoming updates are consistently relevant, they act with greater confidence. This leads to quicker purchasing decisions, more informed product expansions, and a more harmonious working relationship. Over time, the supplier’s role evolves into that of a trusted advisor, simplifying complexity rather than adding to it.

Continuous Refinement:
As AI monitors what each account engages with, it refines its filters, ensuring even more accurate curation over time. This dynamic approach ensures that as accounts change their focus or experiment with new categories, the information they receive remains timely, actionable, and supportive of their long-term strategies.

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