CRM · Vision · Agents — Built for Beverage

Twenty-seven
agents.
One workforce.

Every account. Every door. Always on work. Account360.ai unifies the system of record, the vision intelligence layer, and RepRunner — an autonomous rep built from 27 specialized agents — into one platform that works your book while you sleep, drive, and pitch.

27 · live
Total Agents
8 · layered
Hierarchy Tiers
5 · all
Channels Covered
5 · bev
Product Lines
Mobile App

Account360.ai
in your pocket.

Take your field execution mobile. Access your accounts, submit vision reports, and stay connected with your team from anywhere.

Account360.ai app screenshot 1
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Account360.ai app screenshot 3
Account360.ai app screenshot 4
Account360.ai app screenshot 5
Download on App StoreGet it on Google Play
Outcome-based pricing

Pay for results.
Not just access.

Hybrid pricing that aligns our success with yours. Base SaaS subscription for platform access plus performance fees tied to measurable outcomes—tasks automated, time saved, revenue uplift.

Base subscription for platform access
Performance fees tied to outcomes
We only win when you win
Calculate your ROI
Your estimated annual ROI
$1.2M+
Based on 50 reps, 20 visits/week
Labor savings$720K
Additional revenue$480K
The status quo

Generic CRMs treat alcohol distribution like B2B SaaS. We don't.

The three-tier system isn't a pipeline — it's a regulated, multi-stakeholder execution machine where shelf reality changes weekly, distributor priorities shift overnight, and the only proof your brand showed up is the photo someone forgot to take.

See how the three offerings fix this →
73%
of accounts go unworked by suppliers in any given month — depletion, distribution, and pricing signals missed.
21d
Average lag from shelf event to action when reps rely on syndicated data and monthly distributor reviews.
14x
More data sources than a rep can synthesize: VIP, iDIG, Circana, NABCA, TDLinx, Karma, GreatVines, field photos.
$1.4M
annual revenue per region lost to undetected distribution voids and competitive resets.
The Agent Fabric

Twenty-seven agents.
Eight tiers. One strategist on top.

A workforce isn't a prompt. Account360 ships 27 specialized agents arranged in 8 tiers, with the Account Strategist orchestrating from the top. Orchestration flows top → bottom; feedback flows bottom → top; lateral handoffs happen everywhere.

Total agents
27 specialists
Hierarchy tiers
8 layered
Channels covered
5 all
Avg. response
4.2 sec · 9 agents
Tier 1
The Orchestrator
★ Account Strategist
Tier 2
Persona agents
Inside SalesSales ManagerRep-as-Agent
Tier 3
Workspace agents
Contact BookNotesObjectivesAccountRoute
Tier 4
Field execution
PrePlanMarket Visit RecapAccount Summary★ Next Best Action
Tier 5
Vision + floor
Shelf IRColdbox OptimizerMenu VisionBackbarWine Pour & Events
Tier 6
Commercial
Sell Sheet★ Cocktail SuggestionProspecting
Tier 7
Reporting
Sales Rep PerformanceAccount PerformanceSupplier & Category
Tier 8
Productivity
Task AutomationEmail AgentDoc · Sheet · Excel
Above each tier sits the next — but lateral handoffs happen too. Shelf IR hands a void to Sell Sheet; Cocktail hands a recipe to Account Summary; Account Performance reports to Sales Manager Agent nightly. The orchestrator coordinates all of them.
Orchestration · Worked Example

Agents aren't a list.
They're a choreography.

A single rep question — "What should I do at the Tipsy Crow today?" — fans out across nine agents, blends back, and returns one answer. This is the trace.

"What should I do at the Tipsy Crow today?"
elapsed 4.2 sec · 9 agents called
Rep
00.0s · Rep input
"What should I do at the Tipsy Crow today?"
Tier
1
00.4s · Orchestrator parses intent
Account Strategist → Account Agent
Account Strategist resolves "Tipsy Crow" to account #4827 via Account Agent, then plans the call tree.
Account Strategist→ Account Agent
Tier
3·4
00.9s · Workspace + Field agents pulled
Account · Notes · Objectives · PrePlan
Strategist fans out to Account · Notes · Objectives · PrePlan. Returns: standing objectives, last visit, open tasks, planned route.
AccountNotesObjectivesPrePlan
Tier
5
01.8s · Vision agents inspect
Coldbox · Menu · Backbar in parallel
In parallel: Coldbox reads the latest cooler photo. Menu Price & Placement diffs the new cocktail menu vs prior. Backbar verifies which SKUs are on the back wall today.
Coldbox OptimizerMenu VisionBackbar
Tier
4
02.7s · Next Best Action reasons
NBA Agent — joins the signals
NBA Agent joins the signals. Detects: cooler share −2 facings, premium vodka moved off the well, MAP violation on competitor in same zip. Confidence: 92%.
★ Next Best Action
Tier
6
03.4s · Commercial output prepared
Sell Sheet · Cocktail Suggestion
Sell Sheet Agent drafts a 1-pager. Cocktail Suggestion Agent proposes 2 menu cocktails using our SKUs that displace what's currently on the menu.
Sell Sheet★ Cocktail Suggestion
Tier
8
03.9s · Push to surfaces
Email · Task · Doc
Email Agent drafts the buyer note. Task Automation opens a PINATA activation request. Doc Agent saves the sell sheet to the rep's Drive.
EmailTask AutomationDoc · Sheet · Excel
Final
04.2s · Strategist returns one answer
"Pitch the 1.75L spring promo. I drafted the sell sheet and proposed two replacement cocktails. Your visit Thursday at 2:30 is booked."
Channel × Product Matrix

Five channels.
Five product lines. One agent per cell.

Not every agent runs in every channel. Backbar only matters in on-premise. Coldbox rules off-premise. Cocktail Suggestion shines in on-premise spirits but not in off-premise wine. The matrix maps which agents are core, partial, or n/a for each channel × product cell.

Channel ↓   |   Product →BeerWineSpiritsNA / AdjacentCannabis Bev.
On-premise · bar & restaurant★ Core
Backbar · Menu · Pour
★ Core
Menu · Pour · Events
★ Core
Cocktail · Backbar · Menu
Partial
Menu · Pour
Partial
Menu · Regulatory
Off-premise · independent★ Core
Coldbox · Shelf IR
★ Core
Shelf IR · Share
★ Core
Shelf IR · Pricing
★ Core
Coldbox · Shelf IR
Partial
Shelf IR · Compliance
Off-premise · chain★ Core
Chain · Coldbox
★ Core
Chain · Shelf IR
★ Core
Chain · Shelf IR
★ Core
Chain · Coldbox
n/a
E-commerce + DTCPartial
Prospecting
★ Core
Events · Pour
Partial
Prospecting
Partial
Prospecting
n/a
National accounts · key accounts★ Core
Chain · IR · NBA
★ Core
Chain · IR · NBA
★ Core
Chain · IR · NBA
★ Core
Chain · IR · NBA
Partial
Compliance
★ Core means
The agent runs autonomously in this cell. It captures, reasons, and pushes outputs without rep prompting.
Partial means
The agent runs on demand — invoked by the strategist when relevant signals appear, not by default.
A Day in the Life

One workforce.
Three functions.

Every account. Every door. Always on work — but not the same work for everyone. The same 27 agents serve all three personas, but each calls a different subset, in a different cadence, for a different question. Confirm strategy first, then execute with precision. Open the day for each.

Tier 2 · Persona Agent
Sales Rep · Mark Chen
San Diego · 47 accounts · on-premise & off-premise mix
7
Stops today
84
Miles
12
NBAs ready
Mark asks the workforce
"What's the play at Tipsy Crow today?""Pre-brief me before my 2:30.""Draft the recap and send to Patricia."
i.
7:30 AM
Morning account planning
In the driveway with coffee. "What matters today?" The Strategist returns three priorities — Tipsy Crow at 2:30 is the hot one. StoreQ 42, falling.
★ StrategistAccountObjectives★ NBA
ii.
8:15 AM
Route sequenced for the day
Routes optimized live: traffic, buyer windows, no-buy flags. Trolley Stop dropped — IR scan pending. Atomic added — menu refresh follow-up.
RouteAccountContactMileIQ
iii.
12:30 PM
Sales presentation drafted
Lunch in the car. Sell sheet auto-generates for Tipsy Crow with live cooler share, menu loss, promo math. Cocktail Suggestion drops two recipe rewrites to displace the competitor on the menu.
Sell Sheet★ CocktailDoc
iv.
2:14 PM
PrePlan brief · 16 min before
Pulling into the lot. The 30-second pitch surfaces. Carry-in checklist: sell sheet ✓ recipes ✓ glassware sample ✓. Known objections: margins, supplier consolidation push.
PrePlanNotesContact
v.
2:30 PM
Visit start · data capture in motion
Walk-in. Notes Agent listens. Coldbox scans the cooler from a single phone snap — 14 facings, share 31%, 2 voids detected. Backbar verifies the well rail.
NotesColdboxBackbarShelf IR
vi.
2:48 PM
Buyer pitch · display case opportunity found
Mid-conversation, Menu Vision flags an empty endcap behind Patricia. Shelf IR scores it: worth +47 cases/qtr. Mark pivots — pitches the endcap with the spring promo.
Menu VisionShelf IR★ NBA
vii.
3:14 PM
Contact + notes captured
Walking out. Voice memo: 42 sec. Notes Agent extracts: glassware ask, Patricia's daughter's birthday, margin objection. Filed to #4827. Two tasks created, decision-maker map updated.
NotesContactTaskAccount
viii.
3:18 PM
Visit recap writes itself
In the car. Recap Agent assembles the meeting: discussed, committed, next steps. Trial 1.75L · 2 cases · decision Apr 18. Filed to account, pushed to manager digest, follow-up email drafted.
Market Visit RecapAccountEmail
ix.
5:42 PM
Follow-ups · email to buyer
Rep-as-Agent drafts the thank-you with glassware spec attached, written in Mark's voice. Mark taps approve. 13 other auto-replies handled silently. Inbox: zero.
Rep-as-AgentEmailDoc
x.
6:45 PM
Objective verified. Manager notified.
Bartender posts a photo of the new endcap to social. Shelf IR auto-recognizes our SKUs. Objective "place 1.75L" closes itself. Rep Performance updates the scorecard. Manager gets the digest at 7 PM.
Shelf IRObjectivesRep Performance→ Manager
Traditional CRM vs Account360.ai

From reactive data collector
to AI-coached execution.

Six dimensions where the field rep's day fundamentally changes when the agentic platform replaces the spreadsheet.

Dimension
✕ Traditional CRM
✓ Account360.ai · Vision · RepRunner
◆ Benefit
Day plan
Manual notes; relies on memory; no urgency flags or route prioritization
Optimized route + urgent accounts + pitch scripts delivered in <2 min
47 min/dayRep starts the day knowing exactly what to fix and how to pitch
Capture
Random shelf/coldbox photos; no guidance; inconsistent coverage
VisionAI guides shelf, coldbox, tap, menu with smart overlays + missing-shot prompts
100% coverageEvery visit produces complete, supplier-ready evidence
IR detect
Manual data entry post-visit; insights end of day or next morning
Auto-detects: SKU ID, SOS%, planogram gaps, displacement, competitor presence
Real-timeInsights surface during the visit, not after
Next best
Decisions based on gut feel; no competitive context; inconsistent execution
RepRunner flags NBA per account, scripts the pitch, plots escalation if buyer refuses
+24% SOS liftEvery rep executes like the top rep on the team
Confirm
Brand moves logged after leaving; no proof the fix actually happened
Re-capture confirms fix in-store; before/after photo proof attached automatically
Photo proofReps leave with provable wins, not promises
Manager rollup
Manual CRM exports stitched into a Monday spreadsheet; numbers stale by Tuesday
Live territory rollup: SOS, compliance, NBA win-rate, capture coverage — all day
6.2 hr/weekSupplier reports auto-draft; manager edits, doesn't assemble
The Composition · Three Worked Stories

An agent is a tool.
The composition is the platform.

Three real moves the workforce makes — not in isolation, but in concert. Each story names every agent involved, the order they're called, and what hands off to what.

Independent · Story 1
City Liquors
Alex captures
9:15 AM
Sarah sees it
9:18 AM
Marcus aggregates
Live
68% → 81%
SOS recovered
VisionAI overlays planogram gaps. RepRunner scripts the fix. Re-capture confirms.
Chain · Story 2
Metro Mart
Alex captures
11:30 AM
Sarah routes it
11:33 AM
Marcus aggregates
Live
73% → 89%
Compliance · 1 escalation
RepRunner packages the evidence, drafts the escalation email, loops in supplier — Sarah just approves.
On-Premise · Story 3
The Tap Room
Alex captures
3:45 PM
Sarah scales it
3:48 PM
Marcus reallocates
Live
+1 Tap · +16 pp
Tap share 32% → 48%
Pattern detection turns one rep win into a team playbook — pushed live, not in next week's meeting.
Trust & compliance

Audit-ready by default.

Every agent action is logged with source signal, agent identity, and human approver. Designed for the regulatory floor of beverage alcohol — and the data security floor of enterprise CPG.

S
SOC 2 Type II
Audited annually
G
GDPR
EU compliant
I
ISO 27001
In progress
T
TTB-aware
3-tier compliant
D
Data residency
US · EU · APAC
A
Audit trail
Every agent action
Contact

Bring the agents into your business.

See what your team can do when capacity is no longer the constraint.

Tell us what you're trying to fix — chain reviews, distributor management, void recovery, shelf execution, supplier QBR — and we'll show you the agents that already do it. 30 minutes. Live data.

Global offices
Fremont, CA
46540 Fremont Blvd. Suite 516
+1 (408) 874-8333
sales@droisys.com
Anaheim, CA
1100 E Orangethorpe Ave Suite E
+1 (408) 459-2757
sales@droisys.com
Las Vegas, NV
5115 S Decatur Blvd, Ste 200
+1 (702) 650-0330
studio@droisys.com
Julianów, Poland
Leszczynowy Zaułek 12
05-509 Julianów
POLAND
Noida, India
161, A Block, Sector 63
+91 120-4297698
india@droisys.com
Ahmedabad, India
Times Square Arcade-2, Bodakdev
+91 (794) 003 2152
ahmedabad@droisys.com
Hyderabad, India
Sohini Tech Park, Financial District
+91 120-4297698
hyderabad@droisys.com
Book your agent demo
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Every account.
Every door. Always on work.

Twenty-seven agents, eight tiers, one orchestrator. Across beer, wine, spirits, NA, and cannabis bev — and into food, non-alc drinks, and broader CPG. Across on-prem, off-prem, chain, DTC, and key accounts. Bring the agents into your business and see what your team can do when capacity is no longer the constraint.